FAQ
SHIPPING INFORMATION
For all U.S. orders, we offer free standard shipping on orders over $100.
Orders placed with standard shipping will arrive in 5-10 business days. For "Next Day" and "2nd Day" shipping, your order must be placed by 12:00 PM Pacific Time to ensure next day or 2-day delivery. Shipping cut-off times exclude holidays and weekends. Please note, COVID delays through shipping carriers due to volume and safety precautions could extend the delivery window.
International
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Green Threads offers free standard shipping on all international orders over $200 USD. Shipping rates for orders below $200 USD will vary based on destination and service level.
We also offer international customers the ability to pay for all import costs related to your order so that there are no surprises when your package arrives at your door.
WHAT IF I NEED TO CHANGE MY ORDER?
We'll be happy to help. Please email customercare@greenthreads.com as soon as possible.
WHAT'S YOUR RETURN & EXCHANGE POLICY?
We gladly accept returns or exchanges as long as they are in original condition (unworn, unwashed, and with tags).
Simply go to returns.greenthreads.com to start the process.
Does not include final sale items.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Amazon Pay.